All custom jewellery (ring, earring, or pendant) and loose diamonds purchased from Blue Nile will be shipped in presentation-quality finely finished lacquered wooden box. Your loose diamond will be held in place by a tension-secured spring ring. The spring ring is for presentation purposes only and must not be worn.

For added security, it is our policy that a signature is required for all Blue Nile orders. Please make arrangements for someone to be available at the shipping destination to sign for receipt. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

If you would like to arrange delivery to an alternate location, enter the address of that location as your alternate shipping destination, (and ensure that address is on file with your credit card company), or call one of our customer service agents at 0800 358 1981 from the United Kingdom, 1800 944 544 from Ireland, or +353 1 487 7850 for all other EU countries.

For any special requests, please don't hesitate to contact us at serviceuk@bluenile.co.uk or 0800 358 1981 from the United Kingdom, 1800 944 544 from Ireland, or +353 1 487 7850 for all other EU countries.