Customer Letters

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Shopping at bluenile was easy, relaxing and allowed me to pick out the exact diamond, and setting I wanted based on the comprehensive information available online. The ring was delivered in a few days (on time), and was absolutely beautiful. I loved it, and so did my fiancé. The cost of the stone was 63% less than quoted in local jewellery stores for an equivalent diamond. The savings were significant, and there was no salesperson trying to push an immediate sale using shaddy tactics like lowering the price of a low grade, overpriced diamond.
Daniel, Burlington ON – June 2010



She made my dream a reality.
The photo doesn't do this ring justice! The craftsmanship that went into my ring is stunning, especially considering the high standards the fine jewelry industry has. Blue Nile helped me every step of the way with all my questions I had, and when the time came to make my dream come true, they really stepped up the the plate. The diamond quality far exceeded my expectations and when I asked for custom sizing (4.25) they didn't even hesitate to make it a reality. I will, without a doubt, be buying my wedding bands from here! The shipping quote I received was perfectly timed, and arrival was even a day early. The more you look around, the better Blue Nile looks. Thanks again guys... She said yes!
Mitchel, Calgary AB – June 2010



She loved the engagement ring.
So much information available on your site. I was able to really learn a lot about diamonds before making a purchase. Also, I called your customer service line a couple of times before purchasing, and the staff was very helpful. I discovered your site after going to almost every jeweler in town and dealing with high-pressure sales in every single one. Being able to compare so many diamonds and really make an informed decision at my own pace was such a relief. The price was a nice bonus as well! So glad I found Blue Nile.
Robert K, Regina SK – April 2010



Have had so many good comments!
Being cautious buying online, I ended up buying rings from three different online stores. The first store had to cancel the order after messing me around, the second store delivered the ring but it took a while, Blue Nile delivered immediately, had very friendly staff on the phone and I decided to keep the ring and send the other one back. The value, quality and customer service of Blue Nile are second to none, I did a lot of research so you don't have to, just go with Blue Nile. You won't regret it.
Simon, Pakfield Street Lowestoft – April 2010



She Can't Take Her Eyes Off of It
The service @ Bluenile was impeciable and the quality of the diamond and the setting exceeded my expectations. I was a little hesitant about buying a diamond online, but after this experience not only with I use Blue Nile again, I will recommend it to everyone I know. Thank You Blue Nile
Murray, Canmore AB – March 2010



It's perfect. I just can't stop staring at it.
I read about Blue Nile in an article on WSJ.com. At first, I was very hesitant about making such a big ticket item purchase online, but after reading all of the glowing reviews, I decided to give it a try. I'm so glad I did. My fiancee and I were able to shop in the wee hours of the night in the privacy of our apartment. The Blue Nile diamond education and guidance was extremely helpful. The ring arrived on time, exceeded my expectations, and fit perfectly. She loved it and exclaimed, "It's perfect. I just can't stop staring at it!" I am extremely satisfied with the final product and extremely satisfied with my first time experience shopping at Blue Nile. I highly recommend it.
Anonymous – March 2010



Best experience ever!!!
Buying at BlueNile.ca I had the best shopping experience ever. Even better than buying in person. All information I needed was available in the Education section. Customer service very helpful and professional. Ring is stunning. I got the diamond inspected by a local gemologist and all was fine. I recommended BlueNile to all my friends. Maybe BlueNile should offer free shipping to Canadian customers similar to what they offer for US customers.
Ghareb, Montreal QC – March 2010



She loved the engagement ring
Forget about Tiffany. I purchased a Square brilliant diamond set in the Trellis. It out shines those seen at Tiffany, Zales, and the local places to. It was an F with excellant sym. and polish. I only wish that I did not spend so much time going form retail store to store. Everything you need is on the Blue Nile web site. You pick what you want instead of getting what someone else wants to sell you. The diamond looks like the ones shown on the web page ...enough said. Also Beth at Blue nile was a pleasure to deal with. She was very helpful and kept in touch and made sure everything was correct. Great company great people great diamonds you cant ask for more.
Anonymous – March 2010



The Ring is Perfect!!
We purchased this ring in the incorrect size initially, and we only had 2 days until the wedding to get the correct size. The ladies in customer service were INCREDIBLY helpful, ensuring that we received the ring prior to our wedding day. The engagement ring is platinum as well, so the two go together perfectly; simple and elegant. We LOVE it!! Thank you Blue Nile!
Anonymous – March 2010

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